Privacy Policy

Introduction

At Hydrant 2.O, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

• Personal Information: Name, phone number, email address, and delivery address
• Order Information: Order history, preferences, and delivery instructions
• Device Information: IP address, browser type, and device identifiers
• Usage Data: App usage patterns and interaction with our services

2. How We Use Your Information

• To process and fulfill your water delivery orders
• To communicate with you about your orders and services
• To improve our app functionality and user experience
• To ensure efficient route planning and delivery optimization
• To detect and prevent fraudulent activities

3. Data Protection

• All data is encrypted using industry-standard security protocols
• We implement strict access controls to limit data access to authorized personnel only
• Regular security audits are conducted to ensure data protection
• Payment information is processed through secure payment gateways

4. Data Sharing

• We do not sell, trade, or rent your personal information to third parties
• Data may be shared with delivery partners solely for order fulfillment
• Information may be disclosed if required by law or legal process
• In case of business transfers, your information may be transferred to the acquiring entity

5. Your Rights

• You have the right to access, update, or delete your personal information
• You can opt-out of marketing communications at any time
• You may request a copy of your data in a portable format
• You can withdraw your consent for data processing where applicable

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.